Took a long time for the equipment to…

Took a long time for the equipment to arrive... from the 10th of October to the 24th of October. Then the magnets are to large for my door jams, had to get thinner magnets.... ordered them 25th of October to ??. Seems not to interested in my security.... I’m fearful, I might have made a mistake....

Really cool till the monthly…

Really cool till the monthly subscription goes away then Pretty pointless to have Unless you pay for the monthly subscription

SimpliSafe Problems

I purchased SimpliSafe and more often than not, I get a response saying: “ No Link to Dispatcher.” This is the second time I have reported this to no meaningful solution to this problem.

Well

Well, I keep losing areas of the house. Meaning, connection to certain windows and doors are always one or the other not responding.

Not ready for prime time monitoring

Web cameras are not reliable and have to be constantly reset which is impossible if you travel a lot. Trying to cancel service required waiting on hold for 30+ MINUTES. No wait to signup for service however.

For months the monthly monitoring…

For months the monthly monitoring charge has over charged my credit card from 14..99,to 24.95. We didn't approve those charges .

Extremely long wait times!

Extremely long wait times!

ehhh

The indoor camera doesn’t work well. There are no outdoor cameras available. And i worry glass break sensor doesn’t work because i dropped an iron firewood stick it was SO loud and high pitched and nothing happened. That sensor was like inches away from the sound.

Equipment is buggy

Equipment is buggy, and the app is very limited. When I built out the system, the rep was very unhelpful so I just built it out online.